System and method for automatic process error detection and correction

A method and apparatus for detecting an error in a business process via an exchange of email messages. In one example, the method may be executed by a processor of a business process analysis server (BPAS). For example, the method includes receiving an email, wherein the email includes an address of...

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Bibliographische Detailangaben
Hauptverfasser:	Silander, Tomi Viljam, Mos, Adrian Corneliu, Perez, Julien
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	A method and apparatus for detecting an error in a business process via an exchange of email messages. In one example, the method may be executed by a processor of a business process analysis server (BPAS). For example, the method includes receiving an email, wherein the email includes an address of the BPAS, analyzing the email to determine at least one feature, determining the business process based on the at least one feature, determining one or more variables that is associated with the business process, detecting the error in the business process associated with the email based on at least variable of the one or more variables associated with the business process and generating an alert email in response to the error that is detected, wherein the alert email requests a correction to the at least one variable to complete the business process.