Healthcare facility patient and visitor experience management and optimization

Systems, methods and computer readable media are provided that facilitate managing and optimizing the experience of patients and visitors in association with visiting a medical facility. In an embodiment, as system can include a receiving component that receives arrival data regarding an entity arri...

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Bibliographische Detailangaben
Hauptverfasser:	Sylvan, David Joseph, Lee, Kipum Michael, Jowell, Mark Samuel, Drozda, Michael Joseph
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES GYROSCOPIC INSTRUMENTS HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATIONTECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING ORPROCESSING OF MEDICAL OR HEALTHCARE DATA INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTEDFOR SPECIFIC APPLICATION FIELDS MEASURING MEASURING DISTANCES, LEVELS OR BEARINGS NAVIGATION PHOTOGRAMMETRY OR VIDEOGRAMMETRY PHYSICS SURVEYING SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TESTING
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Beschreibung
Zusammenfassung:	Systems, methods and computer readable media are provided that facilitate managing and optimizing the experience of patients and visitors in association with visiting a medical facility. In an embodiment, as system can include a receiving component that receives arrival data regarding an entity arriving at a healthcare facility. The system can further include a discovery component that determines intent information regarding intent of the entity at the healthcare facility, and analyzes the intent information to determine a destination location for the entity within the healthcare facility, and a wayfinding component that facilitates navigating the entity to the destination location by providing the entity, via a mobile device associated with the entity, with real-time navigation information to the destination location.