Customer segmentation based on latent response to market events

A customer segmentation method, system, and computer program product, include inputting a set of characteristic features for each of a plurality of customers, defining a customer-event map that maps the characteristic features of each of the customers to a plurality of event categories, and estimati...

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Hauptverfasser: Narayanaswami, Chandrasekhar, McFaddin, Herbert Scott, Lederman, Roger Douglas
Format: Patent
Sprache:eng
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Zusammenfassung:A customer segmentation method, system, and computer program product, include inputting a set of characteristic features for each of a plurality of customers, defining a customer-event map that maps the characteristic features of each of the customers to a plurality of event categories, and estimating a likelihood of an event driven purchase for each product type and an event category combination.