Assisting multiple users in a multi-user conversation thread

In one embodiment, a method includes receiving an instruction to add an assistant xbot as a participant in a conversation thread from a first user of a plurality of users participating in the conversation thread, monitoring the conversation thread including user inputs by one or more users of the pl...

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Hauptverfasser: Liu, Baiyang, Penov, Francislav P, Liu, Xiaohu
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creator Liu, Baiyang
Penov, Francislav P
Liu, Xiaohu
description In one embodiment, a method includes receiving an instruction to add an assistant xbot as a participant in a conversation thread from a first user of a plurality of users participating in the conversation thread, monitoring the conversation thread including user inputs by one or more users of the plurality of users via the assistant xbot, analyzing the user inputs to identify intents based on a natural-language understanding module, sending instructions for prompting one or more users of the plurality of users to provide information for completing tasks associated with the intents via the assistant xbot within the conversation thread, executing the tasks based on the information provided by one or more agents, and sending instructions for presenting information associated with one or more of the executed tasks via the assistant xbot within the conversation thread.
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subjects CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
CONTROL OR REGULATING SYSTEMS IN GENERAL
CONTROLLING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
FUNCTIONAL ELEMENTS OF SUCH SYSTEMS
MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS
PHYSICS
REGULATING
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title Assisting multiple users in a multi-user conversation thread
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