Assisting multiple users in a multi-user conversation thread

In one embodiment, a method includes receiving an instruction to add an assistant xbot as a participant in a conversation thread from a first user of a plurality of users participating in the conversation thread, monitoring the conversation thread including user inputs by one or more users of the pl...

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Bibliographische Detailangaben
Hauptverfasser:	Liu, Baiyang, Penov, Francislav P, Liu, Xiaohu
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING CONTROL OR REGULATING SYSTEMS IN GENERAL CONTROLLING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY FUNCTIONAL ELEMENTS OF SUCH SYSTEMS MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS PHYSICS REGULATING SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	In one embodiment, a method includes receiving an instruction to add an assistant xbot as a participant in a conversation thread from a first user of a plurality of users participating in the conversation thread, monitoring the conversation thread including user inputs by one or more users of the plurality of users via the assistant xbot, analyzing the user inputs to identify intents based on a natural-language understanding module, sending instructions for prompting one or more users of the plurality of users to provide information for completing tasks associated with the intents via the assistant xbot within the conversation thread, executing the tasks based on the information provided by one or more agents, and sending instructions for presenting information associated with one or more of the executed tasks via the assistant xbot within the conversation thread.