System and method for linking sales associates to customer

A computer is configured to obtain a digital image (e.g., a video) of a customer in a retail store setting, and analyze the digital image to determine whether the customer was assisted with a particular sales transaction by one or more sales associates. If so, the computer identifies which particula...

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Bibliographische Detailangaben
Hauptverfasser:	Rodriguez, Adrian X, Brosnan, Susan W, Herring, Dean Frederick
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES HANDLING RECORD CARRIERS IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS PRESENTATION OF DATA RECOGNITION OF DATA RECORD CARRIERS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A computer is configured to obtain a digital image (e.g., a video) of a customer in a retail store setting, and analyze the digital image to determine whether the customer was assisted with a particular sales transaction by one or more sales associates. If so, the computer identifies which particular sales associates assisted the customer based on the analysis, and links those sales associates to the customer's sales transaction. Such linking provides a basis for training tools, as well as for the accurate apportionment of a sales commission.