Techniques for automatic real-time calculation of user wait times

A computer-implemented technique can process overhead images of users in a line at a venue to obtain a user wait time for the line. The processing can include (a) identifying a user of the group of users that is second in the line to obtain a target user, (b) detecting when the target user becomes f...

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Bibliographische Detailangaben
Hauptverfasser:	Sterling, Thomas, Klima, Zachary, Mars, Jr., John, Mosher, Doyle
Format:	Patent
Sprache:	eng
Schlagworte:	ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDEDFOR ELSEWHERE CALCULATING CHECKING-DEVICES COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY GENERATING RANDOM NUMBERS IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS PICTORIAL COMMUNICATION, e.g. TELEVISION REGISTERING OR INDICATING THE WORKING OF MACHINES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TIME OR ATTENDANCE REGISTERS VOTING OR LOTTERY APPARATUS
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Beschreibung
Zusammenfassung:	A computer-implemented technique can process overhead images of users in a line at a venue to obtain a user wait time for the line. The processing can include (a) identifying a user of the group of users that is second in the line to obtain a target user, (b) detecting when the target user becomes first in the line to obtain a start time, (c) after the target user becomes first in the line, detecting when the target user leaves the line to obtain an end time, (d) determining a period from the start time to the end time, and (e) calculating the user wait time by calculating a product of (i) the determined period and (ii) a quantity of the group of users in the line after the target user leaves the line. The calculated user wait time can then be output.