System and method for measuring user engagement

A system for monitoring user engagement, comprising at least one hardware processor, configured to: receive from a plurality of sensors information about a sequence of interactions of a user with a software application during a time interval, the information comprising, for each of the sequence of i...

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Bibliographische Detailangaben
Hauptverfasser: Ifergan-Guy, Nili, Turgeman, Lior, Ben-Harrush, Idan
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A system for monitoring user engagement, comprising at least one hardware processor, configured to: receive from a plurality of sensors information about a sequence of interactions of a user with a software application during a time interval, the information comprising, for each of the sequence of interactions, a plurality of sensor output values of a plurality of engagement metrics reflecting the user's emotional attachment to the software application; compute a sequence of linearly uncorrelated principle components based on an outcome of principal component analysis (PCA) of the plurality of sensor output values of the plurality of engagement metrics; and select a first component from the sequence of linearly uncorrelated principle components to be a user engagement index representing engagement of the user with the application during the time interval according to the plurality of engagement metrics.