Systems and methods for assisting users through interactive voice-based job-related instructions via multi-function device

The disclosure discloses methods and systems for assisting users via interactive voice-based job-related instructions. The method includes receiving a job from a user. A call is received from a mobile device of the user. A call connection is established between the mobile device and a multi-function device. It is then checked whether the mobile device is a registered mobile device. After checking, the job corresponding to the user is identified. An interactive voice response (IVR) unit is automatically activated over the established call. Then, one or more initial voice-based instructions are transmitted to the mobile device of the user. An input key is submitted through the mobile device based on at least one initial voice-based instruction. Based on the input key, further one or more voice-based instructions are transmitted to the mobile device of the user, the further one or more voice-based instructions provide information about the print job.