Service management system that enables subscriber-driven changes to service plans

A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Hendrick, Michael T, Benson, Dan, Sentman, Gary, Buzescu, Adrian, Froelich, Ray, McNeel, Warren, Warfel, Karl
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.