Tracking electronic mail messages in a separate computing system

Content items found in a designated folder within an e-mail system are obtained by a separate computing system. The content items are converted into entities within the separate computing system, and associated with one or more other entities within the separate computing system, based on a set of m...

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Bibliographische Detailangaben
Hauptverfasser: Natu, Madan Gopal, Chang, Jih-Shiang, Maresca, Louis Michael, Singh, Jujhar
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Content items found in a designated folder within an e-mail system are obtained by a separate computing system. The content items are converted into entities within the separate computing system, and associated with one or more other entities within the separate computing system, based on a set of mapping rules. The content items can then be surfaced, in context, in the separate computing system.