Alert dashboard system with situation room

A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces cluster...

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Bibliographische Detailangaben
Hauptverfasser: Tee, Philip, Harper, Robert Duncan, Silvey, Charles Mike, Townsend, Jeffrey Ellison, Leonard, Andrew John
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:A user interface system includes a first engine configured to receive message data from managed infrastructure that includes managed infrastructure physical hardware that supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. One or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the managed infrastructure. A situation room includes a user interface (UI) for decomposing events from managed infrastructures. In response to production of the clusters one or more physical changes in a managed infrastructure hardware is made, where the hardware supports the flow and processing of information.