Live reporting of check image keying issues

Aspects of the disclosure relate to live reporting of check image keying issues. A computing platform may receive a first dataset and may transmit a first set of instructions for triggering transaction balancing and the first dataset to a first client computer system. Subsequently, the computing pla...

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Bibliographische Detailangaben
Hauptverfasser:	Gunsolley, Shawn, Dryer, Eric, Watson, III, Verlon S, Arthur, William D
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	Aspects of the disclosure relate to live reporting of check image keying issues. A computing platform may receive a first dataset and may transmit a first set of instructions for triggering transaction balancing and the first dataset to a first client computer system. Subsequently, the computing platform may receive from the first client computer system, a request to report an issue. Responsive to receiving the request to report an issue, the computing platform may receive from the first client computer a second dataset relating to the issue. Subsequently, the computing platform may generate, based on the first dataset and second dataset, an issue record, and may store the issue record in a second database. Then, the computing platform may transmit, via the communication interface, a second set of instructions for triggering issue investigation and the issue record relating to the issue to a second client computer system.