Question prioritization in community-driven question-and-answer systems

Some embodiments provide a system that facilitates use of a question-and-answer system. During operation, the system determines a business value of a question submitted by a first user to the question-and-answer system. Next, the system prioritizes answering of the question by a second user in the q...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Morgan, Floyd J, Fiske, Martha J, Podgorny, Igor A, Greschler, Jason A, Dzegilenko, Fedor N
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:Some embodiments provide a system that facilitates use of a question-and-answer system. During operation, the system determines a business value of a question submitted by a first user to the question-and-answer system. Next, the system prioritizes answering of the question by a second user in the question-and-answer system based on the business value.