Data structure driven interactive voice response (IVR) framework

A device may receive, from a server device, a request for an initial action associated with an interactive voice response (IVR) service. The request may include a service identifier. The device may obtain a set of code segments for an IVR application that supports the IVR service by using the servic...

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Bibliographische Detailangaben
Hauptverfasser: Pittman, Robert Paul, Yagnik, Rakshit, Brimshan, Michael
Format: Patent
Sprache:eng
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