Customer support system

A customer support system for improving the technique of a person engaged in business is intended to reduce the cost for a technical training support and to enhance the training effect. The customer support system is constructed to comprise: a computer system for introducing training contents from a...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	SHIROMARU, ISAO, SUGINOHARA, NORIAKI, OHNO, HIROAKI, KATAGIRI, MITSUO
Format:	Patent
Sprache:	eng
Schlagworte:	ADVERTISING APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND,DEAF OR MUTE CALCULATING COMPUTING COUNTING CRYPTOGRAPHY DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES DIAGRAMS DISPLAY EDUCATION EDUCATIONAL OR DEMONSTRATION APPLIANCES ELECTRIC DIGITAL DATA PROCESSING GLOBES PHYSICS PLANETARIA SEALS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A customer support system for improving the technique of a person engaged in business is intended to reduce the cost for a technical training support and to enhance the training effect. The customer support system is constructed to comprise: a computer system for introducing training contents from a service providing side to a customer side through a computer network; an instructor training facility for training an instructor on the basis of the training contents; and a remote technique training support device for the instructor, for supporting the technical training of the customer side from the service providing side through the computer network.