Intelligent guide service system integrated with IMS and supported by intelligent terminal technology and method thereof

The present invention provides an intelligent guide service mode: when a user makes a phone call for service, an intelligent terminal is used as a touch display screen of a calling phone and the touch display screen is used to carry out information operation or call control so as to achieve various...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CHIANG, YI-KAI, TANG, CHUNG-SHIH, TSAI, JIH-WEI, TWU, CHIN-YWU, HUANG, CHAOUN
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The present invention provides an intelligent guide service mode: when a user makes a phone call for service, an intelligent terminal is used as a touch display screen of a calling phone and the touch display screen is used to carry out information operation or call control so as to achieve various new-type value-added browsing applications of a phone. The main functional elements include: (a) an SIP application server; (b) an RTC server and a user terminal; (c) an intelligent guide prompt IVR media server; (d) an intelligent guide information content server; and (e) an IVR server. The method of the present invention mainly includes the following steps: (1) installing an intelligent guide RTC user terminal program in an intelligent terminal and completing settings of an associated phone; (2) using the associated phone in step (1) to make a call, and prompting a user to activate the intelligent guiding function if the user is determined to have intelligent guiding capability; (3) displaying visualized informat