RECOVERING USABILITY OF CLOUD BASED SERVICE FROM SYSTEM FAILURE

Usability of a cloud based service is recovered from a system failure. A customer transaction associated with the customer experience is executed to simulate the customer experience in the cloud based service. A failure associated with a subsystem the cloud based service is detected from an output o...

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Bibliographische Detailangaben
Hauptverfasser: SADOVSKY, ART, NARAYANAN, VENKAT, SADYKOV, TIMUR, OJHA, SMITA, PREMARAJ, ASHISH
Format: Patent
Sprache:eng
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Zusammenfassung:Usability of a cloud based service is recovered from a system failure. A customer transaction associated with the customer experience is executed to simulate the customer experience in the cloud based service. A failure associated with a subsystem the cloud based service is detected from an output of the customer transaction. A recovery action is determined to be associated with the failure. The recovery action is executed on the subsystem and monitored to determine a success status.