AI SYSTEM AND METHOD ABOUT CUSTOMER CUSTOMIZED REPAIR SERVICE PLATFORM USING AI ALGORITHM

AI SYSTEM AND METHOD ABOUT CUSTOMER CUSTOMIZED REPAIR SERVICE PLATFORM USING AI ALGORITHM

According to an embodiment of the present invention, a repair service brokerage system for recommending a customized repair expert using an AI algorithm, which can provide a customized repair service to a customer, includes: a repair customer terminal which inputs a repair request related to repair...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CHOI JIN BUM, HAN YOUNG KYU, KYE MYEONG HA, NAM OH HOON
Format: Patent
Sprache:eng ; kor
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
HANDLING RECORD CARRIERS
PHYSICS
PRESENTATION OF DATA
RECOGNITION OF DATA
RECORD CARRIERS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:According to an embodiment of the present invention, a repair service brokerage system for recommending a customized repair expert using an AI algorithm, which can provide a customized repair service to a customer, includes: a repair customer terminal which inputs a repair request related to repair of clothing or furniture, and provides the same to a brokerage server; an expert terminal which provides a proposal including at least one of whether repair is possible, repair price, repairing period, whether self-delivery is possible, expert advice on repair, and whether additional service is provided, in response to the repair request; and the brokerage server which provides the proposal to the repair customer terminal, and recommends a repair expert corresponding to a selected proposal, based on artificial intelligence, according to the selection of a repair customer. 본 발명의 실시 예에 따른 고객에게 맞춤형 수선 서비스를 제공할 수 있는 AI 알고리즘을 이용해 고객 맞춤형 수선 전문가를 추천해주는 수선 서비스 중개 시스템에 있어서, 의류 또는 가구의 수선과 관련된 수선 요청 사항을 입력하고 중개 서버에 제공하는 수선 고객 단말, 상기 수선 요청 사항에 응답하여, 수선 가능 여부, 수선 가격, 수선 소요 기간, 자체 배송 가능 여부, 수선에 대한 전문가의 조언, 추가적인 서비스 제공여부 중 적어도 어느 하나를 포함하는 제안서를 제공하는 전문가 단말 및 상기 제안서를 상기 수선 고객 단말에 제공하고, 상기 수선 고객의 선택에 따라, 선택된 제안서에 대응되는 수선 전문가를 인공지능 기반으로 추천하는 중개 서버를 포함한다.