RPA System for Support Connection of Variety Chatbot RPA and Legacy and Method thereof

The present invention relates to a system for supporting connection among various chatbots, robotic process automation (RPA), and legacy system and a method thereof. An objective of the present invention is to register, manage, and connect connection among various kinds of chatbot engines, RPA, and...

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Hauptverfasser: WOO DOUG JE, YOO DAE SEONG, CHOI EUN SUN, MEANG BO YEON
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creator WOO DOUG JE
YOO DAE SEONG
CHOI EUN SUN
MEANG BO YEON
description The present invention relates to a system for supporting connection among various chatbots, robotic process automation (RPA), and legacy system and a method thereof. An objective of the present invention is to register, manage, and connect connection among various kinds of chatbot engines, RPA, and a legacy system to enable a chatbot user to execute the RPA like as chatting without knowledge about the RPA and the legacy system or enable a manager to load legacy information to connection information with other systems. A flexible environment linking the various chatbot engines with the RPA or the legacy system is provided, such that a possessed chatbot engine is linked with the RPA, and thus software can be used without modification or re-development. Tangible and intangible benefits are provided to a chatbot service user, an RPA service provider, people who want to use the RPA, and chatbot and RPA service customers. Moreover, a result can be acquired in an existing messenger type, the system can be easily accessed and used without separated education even if digital literacy of a user is low. The system comprises a chatbot unit and a link system. 본 발명의 다양한 챗봇과 RPA 및 레거시 연계를 지원하는 시스템 및 방법에 따르면, 다양한 종류의 챗봇 엔진과 RPA(Robotic Process Automation) 및 레거시(legacy) 시스템과의 연계를 등록, 관리하고, 연동하여 챗봇 사용자가 RPA와 레거시 시스템에 관련한 지식이 없어도 사용자가 마치 대화하듯이 RPA를 수행시키거나 레거시 정보를 가져와서 타 시스템과의 연계 정보를 관리자가 확인할 수 있도록 하는 것이며, 다양한 챗봇 엔진과 RPA 또는 사내 레거시 시스템과 연동하는 유연한 환경을 제공함으로써 기 보유중인 챗봇 엔진과 RPA를 연계하여 소프트웨어의 수정 또는 재개발 없이 활용할 수 있고, 챗봇 서비스 제공자와 RPA 서비스 제공자, RPA를 활용하고자 하는 사람들과 챗봇 및 RPA 서비스 소비자들에게 유무형적인 이익을 제공하고, 기존 메신저 형태로 결과를 얻으므로 사용자의 정보역량(digital literacy)이 낮아도 쉽게 접근 및 별도의 교육이 없어도 이용이 가능한 효과가 있다.
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An objective of the present invention is to register, manage, and connect connection among various kinds of chatbot engines, RPA, and a legacy system to enable a chatbot user to execute the RPA like as chatting without knowledge about the RPA and the legacy system or enable a manager to load legacy information to connection information with other systems. A flexible environment linking the various chatbot engines with the RPA or the legacy system is provided, such that a possessed chatbot engine is linked with the RPA, and thus software can be used without modification or re-development. Tangible and intangible benefits are provided to a chatbot service user, an RPA service provider, people who want to use the RPA, and chatbot and RPA service customers. Moreover, a result can be acquired in an existing messenger type, the system can be easily accessed and used without separated education even if digital literacy of a user is low. 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An objective of the present invention is to register, manage, and connect connection among various kinds of chatbot engines, RPA, and a legacy system to enable a chatbot user to execute the RPA like as chatting without knowledge about the RPA and the legacy system or enable a manager to load legacy information to connection information with other systems. A flexible environment linking the various chatbot engines with the RPA or the legacy system is provided, such that a possessed chatbot engine is linked with the RPA, and thus software can be used without modification or re-development. Tangible and intangible benefits are provided to a chatbot service user, an RPA service provider, people who want to use the RPA, and chatbot and RPA service customers. Moreover, a result can be acquired in an existing messenger type, the system can be easily accessed and used without separated education even if digital literacy of a user is low. The system comprises a chatbot unit and a link system. 본 발명의 다양한 챗봇과 RPA 및 레거시 연계를 지원하는 시스템 및 방법에 따르면, 다양한 종류의 챗봇 엔진과 RPA(Robotic Process Automation) 및 레거시(legacy) 시스템과의 연계를 등록, 관리하고, 연동하여 챗봇 사용자가 RPA와 레거시 시스템에 관련한 지식이 없어도 사용자가 마치 대화하듯이 RPA를 수행시키거나 레거시 정보를 가져와서 타 시스템과의 연계 정보를 관리자가 확인할 수 있도록 하는 것이며, 다양한 챗봇 엔진과 RPA 또는 사내 레거시 시스템과 연동하는 유연한 환경을 제공함으로써 기 보유중인 챗봇 엔진과 RPA를 연계하여 소프트웨어의 수정 또는 재개발 없이 활용할 수 있고, 챗봇 서비스 제공자와 RPA 서비스 제공자, RPA를 활용하고자 하는 사람들과 챗봇 및 RPA 서비스 소비자들에게 유무형적인 이익을 제공하고, 기존 메신저 형태로 결과를 얻으므로 사용자의 정보역량(digital literacy)이 낮아도 쉽게 접근 및 별도의 교육이 없어도 이용이 가능한 효과가 있다.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNqNi7EKwjAUALs4iPoPD5yFGFFxLEERVJBWupY0fTEFzQvJc8jfi-IHON0Nd-Oiqa4l1DkxPsFShPoVAkUGRd6j4YE8kIVGxwE5g3KaO2L4TNr3cMa7NvmrF2RHPbDDiGSnxcjqR8LZj5Niftjf1HGBgVpMQRv0yO2pkkIKsZTbzW5drv6r3i6fOOM</recordid><startdate>20201111</startdate><enddate>20201111</enddate><creator>WOO DOUG JE</creator><creator>YOO DAE SEONG</creator><creator>CHOI EUN SUN</creator><creator>MEANG BO YEON</creator><scope>EVB</scope></search><sort><creationdate>20201111</creationdate><title>RPA System for Support Connection of Variety Chatbot RPA and Legacy and Method thereof</title><author>WOO DOUG JE ; YOO DAE SEONG ; CHOI EUN SUN ; MEANG BO YEON</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_KR20200127695A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; kor</language><creationdate>2020</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>PHYSICS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>WOO DOUG JE</creatorcontrib><creatorcontrib>YOO DAE SEONG</creatorcontrib><creatorcontrib>CHOI EUN SUN</creatorcontrib><creatorcontrib>MEANG BO YEON</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>WOO DOUG JE</au><au>YOO DAE SEONG</au><au>CHOI EUN SUN</au><au>MEANG BO YEON</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>RPA System for Support Connection of Variety Chatbot RPA and Legacy and Method thereof</title><date>2020-11-11</date><risdate>2020</risdate><abstract>The present invention relates to a system for supporting connection among various chatbots, robotic process automation (RPA), and legacy system and a method thereof. An objective of the present invention is to register, manage, and connect connection among various kinds of chatbot engines, RPA, and a legacy system to enable a chatbot user to execute the RPA like as chatting without knowledge about the RPA and the legacy system or enable a manager to load legacy information to connection information with other systems. A flexible environment linking the various chatbot engines with the RPA or the legacy system is provided, such that a possessed chatbot engine is linked with the RPA, and thus software can be used without modification or re-development. Tangible and intangible benefits are provided to a chatbot service user, an RPA service provider, people who want to use the RPA, and chatbot and RPA service customers. Moreover, a result can be acquired in an existing messenger type, the system can be easily accessed and used without separated education even if digital literacy of a user is low. The system comprises a chatbot unit and a link system. 본 발명의 다양한 챗봇과 RPA 및 레거시 연계를 지원하는 시스템 및 방법에 따르면, 다양한 종류의 챗봇 엔진과 RPA(Robotic Process Automation) 및 레거시(legacy) 시스템과의 연계를 등록, 관리하고, 연동하여 챗봇 사용자가 RPA와 레거시 시스템에 관련한 지식이 없어도 사용자가 마치 대화하듯이 RPA를 수행시키거나 레거시 정보를 가져와서 타 시스템과의 연계 정보를 관리자가 확인할 수 있도록 하는 것이며, 다양한 챗봇 엔진과 RPA 또는 사내 레거시 시스템과 연동하는 유연한 환경을 제공함으로써 기 보유중인 챗봇 엔진과 RPA를 연계하여 소프트웨어의 수정 또는 재개발 없이 활용할 수 있고, 챗봇 서비스 제공자와 RPA 서비스 제공자, RPA를 활용하고자 하는 사람들과 챗봇 및 RPA 서비스 소비자들에게 유무형적인 이익을 제공하고, 기존 메신저 형태로 결과를 얻으므로 사용자의 정보역량(digital literacy)이 낮아도 쉽게 접근 및 별도의 교육이 없어도 이용이 가능한 효과가 있다.</abstract><oa>free_for_read</oa></addata></record>
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title RPA System for Support Connection of Variety Chatbot RPA and Legacy and Method thereof
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