SYSTEM AND METHOD FOR INTERACTIVE COGNITIVE TASK ASSISTANCE

A cognitive assistant that allows a maintenance and repair charger to speak about an application using a natural language is disclosed. The maintenance and repair charger can quickly interact with an application hands-free without the need to use complex user interfaces or memorized voice commands....

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Bibliographische Detailangaben
Hauptverfasser:	WILLIAM J. WOOD, DAVID H. KUSUDA, MELANIE K. LORANG, MARK H. BOYD
Format:	Patent
Sprache:	eng ; kor
Schlagworte:	ACOUSTICS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING IMAGE DATA PROCESSING OR GENERATION, IN GENERAL MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A cognitive assistant that allows a maintenance and repair charger to speak about an application using a natural language is disclosed. The maintenance and repair charger can quickly interact with an application hands-free without the need to use complex user interfaces or memorized voice commands. The assistant provides instructions to the maintenance and repair charger using augmented reality audio and visual cues. The assistant makes the maintenance and repair charger to walk through maintenance and repair tasks and verifies a proper execution using IoT sensors. After completing a step, if the IoT sensors are not as expected, the maintenance and repair charger is notified on how to resolve a situation. Accordingly, the present invention can reduce training and execution costs for maintenance, repair, and services. 유지보수 담당자가 자연 언어를 이용하여 어플리케이션에 대해 말할 수 있도록 하는 인지 어시스턴트가 개시된다. 유지보수 담당자는 복잡한 사용자 인터페이스나 기억된 음성 명령을 이용할 필요없이 어플리케이션 핸즈-프리와 신속하게 상호작용할 수 있다. 어시스턴트는 증강 현실 오디오 및 시각 큐를 이용해서 유지보수 담당자에게 지시를 제공한다. 어시스턴트는 유지보수 작업을 통해 유지 보수 담당자를 걷게 할 것이고 IoT 센서를 이용해서 적절한 실행을 확인한다. 단계를 완료한 후, IoT 센서가 예상과 같이 않는 경우, 유지보수 담당자에게 어떻게 상황을 해결하는지에 대해 통보된다.