REMOTE MAINTENANCE SERVER, TOTAL MAINTENANCE SYSTEM INCLUDING THE REMOTE MAINTENANCE SERVER AND METHOD THEREOF

REMOTE MAINTENANCE SERVER, TOTAL MAINTENANCE SYSTEM INCLUDING THE REMOTE MAINTENANCE SERVER AND METHOD THEREOF

The technical objective of the present invention is to provide a remote management server, a remote unified management system including the same, and a remote management method thereof which can perform automated after service reception as to an abnormal facility, by linking the remote management se...

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Bibliographische Detailangaben
1. Verfasser: JUNG, EUN HWA
Format: Patent
Sprache:eng ; kor
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:The technical objective of the present invention is to provide a remote management server, a remote unified management system including the same, and a remote management method thereof which can perform automated after service reception as to an abnormal facility, by linking the remote management server and a service center server. For this, according to the present invention, disclosed is the remote management system including: the remote management server which manages the facility remotely; and the service center server which receives information as to the abnormal facility from the remote management server, and performs service registration on the basis of the information as to the abnormal facility. 본 발명이 이루고자 하는 기술적 과제는, 원격 관리 서버와 서비스 센터 서버가 상호 연동하여, 이상 설비에 대한 자동화된 사후 처리 접수가 이루어질 수 있도록 하는 원격 관리 서버, 이를 포함한 원격 관리 시스템 및 이를 이용한 원격 관리 방법에 관한 발명을 제공하는 데 있다. 전술한 기술적 과제를 해결하기 위한 수단으로서, 본 명세서는 설비를 원격에서 관제하는 원격 관리 서버 및 상기 설비 중 이상 설비에 대한 정보를 상기 원격 관리 서버로부터 수신하고, 상기 이상 설비에 대한 정보를 근거로 서비스 등록을 수행하는 서비스 센터 서버를 포함하는 원격 관리 시스템을 개시한다.