RESERVATION AND AFTER-SALES SERVICE MANAGEMENT SYSTEM THAT USE NETWORK

RESERVATION AND AFTER-SALES SERVICE MANAGEMENT SYSTEM THAT USE NETWORK

A system for a product information/after-sales management service using the network is provided to improve convenience of an after-sales service industry by databasing information for the after-sales service to save time/expense for receiving the after-sales service. Directory information including...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: JU, MIN SEONG, SONG, JAE GU, KANG, JAE GUE, KANG, MIN GYUN, KIM, SEOK SOO
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A system for a product information/after-sales management service using the network is provided to improve convenience of an after-sales service industry by databasing information for the after-sales service to save time/expense for receiving the after-sales service. Directory information including a sequence number, classification, and a maker of the highest goods is collected(S100). Zip code information including an address is collected according to the directory information(S110). After-sales service reservation information including the sequence number, a member ID, and a reserved member name is collected according to the directory information(S120). The collected information is stored to a database(S130). A virtual after-sales service center for providing the databased information is opened in the Internet or the intranet(S140). The virtual after-sales service center provides the information to all Internet users and companies through the online(S150). The Internet user makes an after-sales service reservation according to the provided information(S160).