VOICE RESPONSE RECOGNITION SERVICE SYSTEM

PURPOSE:To restart the service for the convenience of the user, by providing a function interrupting the service while keeping the telephone line for a voice response recognition system. CONSTITUTION:The voice recognition device is provided with a service progressing word recognizing means 31 and a...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	KOJIMA JIYUNJI, NAKATSU RIYOUHEI, ISHII NAOKI
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TELEPHONIC COMMUNICATION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	PURPOSE:To restart the service for the convenience of the user, by providing a function interrupting the service while keeping the telephone line for a voice response recognition system. CONSTITUTION:The voice recognition device is provided with a service progressing word recognizing means 31 and a service interruption word recognizing means 33. A main control section 5 is provided with a service interruption procedure 42 in addition to a service progressing procedure 41, and when the voice recognizing device 4 recognizes a service interruption word at a recognizing means 32, corresponding signal tone and message are outputted immediately according to the procedure 42 to interrupt the serivice. When the voice recognizing device recogizes a service restart permission word at the means 33, the procedure is transferred from the procedure 42 to 41 immediately to restart the service. Thus, the efficiency of operation of the voice recognizing device is improved.