PRINTER MANAGEMENT DEVICE, PRINTER MANAGEMENT METHOD, PRINTER MANAGEMENT PROGRAM, PRINTER MANAGEMENT SYSTEM, AND PRINTER

To provide a printer management device that calculates an appropriate maintenance contract fee for maintenance work on a printer.SOLUTION: A printer management device includes: a maintenance information derivation unit that derives, on the basis of at least one of operation result information on an...

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Bibliographische Detailangaben
Hauptverfasser:	KOBAYASHI YUKINARI, KAWABATA YU
Format:	Patent
Sprache:	eng ; jpn
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	To provide a printer management device that calculates an appropriate maintenance contract fee for maintenance work on a printer.SOLUTION: A printer management device includes: a maintenance information derivation unit that derives, on the basis of at least one of operation result information on an operation result of a printer, execution history information on an execution history of maintenance work of the printer, ink information on ink used in the printer, media information on media to be printed by the printer, and installation environment information on installation environment of the printer, maintenance information on a risk of occurrence of maintenance work for a printer; an evaluation unit that derives, on the basis of the maintenance information and at least one of a usage amount and a purchase amount of consumables used in the printer, evaluation of a user on the printer; and a fee calculation unit that calculates, on the basis of the derived user evaluation, a maintenance contract fee for maintenance work on the printer.SELECTED DRAWING: Figure 1 【課題】印刷装置の保守作業に対する適切な保守契約料を算出する。【解決手段】印刷装置の管理装置は、印刷装置の稼働実績に関する稼働実績情報、印刷装置の保守作業の実施履歴に関する実施履歴情報、印刷装置に用いられるインクに関するインク情報、印刷装置の印刷対象となるメディアに関するメディア情報、及び印刷装置の設置環境に関する設置環境情報の少なくとも１つの情報に基づいて、印刷装置の保守作業の発生リスクに関する保守情報を導出する保守情報導出部と、保守情報と、印刷装置で使用される消耗品の使用量又は購入量の少なくとも一方とに基づいて、印刷装置のユーザの評価を導出する評価部と、導出されたユーザの評価に基づいて、印刷装置の保守作業に対する保守契約料を算出する料金算出部とを備える。【選択図】図１