TRANSACTION RESERVATION MANAGEMENT SYSTEM AND TRANSACTION RESERVATION MANAGEMENT METHOD

To enable acceptance of an ATM reservation in a financial institution, and allow a customer to smoothly conduct a financial transaction upon the visit.SOLUTION: A server of a transaction reservation management system accepts personal identification information of a customer input from a terminal of the customer, information about a transaction branch with which the transaction is desired, information about the desired transaction, and information about the transaction date and time. Then, a reservation number that allocates an ATM installed at a transaction branch with which the transaction is desired and a transaction within a certain period of time from the transaction date and time to the customer is generated, with reference to the information accepted from the terminal, an ATM operation information table, and an ATM reservation information table, and the reservation number is transmitted to the terminal. Input information of the reservation number and the personal identification information of the customer is received from the ATM allocated by the reservation number upon the transaction of the customer, an input information table is referred to, information on a reservation transaction regarding the reservation number is transmitted to the ATM, and execution of the reservation transaction regarding the reservation number is accepted from the ATM.SELECTED DRAWING: Figure 9 【課題】金融機関におけるＡＴＭの予約受付を可能にし、顧客が来店時にスムーズに金融取引をできるようにする。【解決手段】取引予約管理システムのサーバは、顧客の端末から入力された顧客の個人特定情報と、取引を希望する取引店舗に関する情報と、希望する取引の情報と、取引日時に関する情報とを受付ける。そして、端末から受付けた情報とＡＴＭ運用情報テーブルと、ＡＴＭの予約情報テーブルとを参照し、顧客に対して、取引を希望する取引店舗に設置されたＡＴＭと取引日時からの一定時間の取引を割当てる予約番号を生成し、その予約番号を端末に送信する。顧客の取引時に予約番号に割当てたＡＴＭから予約番号と顧客の個人特定情報の入力情報を受取り、入力情報テーブルを参照し、予約番号に係る予約取引の情報をＡＴＭに送信し、ＡＴＭより予約番号に係る予約取引の実行を受け付ける。【選択図】 図９