METHOD FOR HANDLING INQUIRY OF USER TO COMPANY

To provide a method for shifting to a business negotiation smoothly from an inquiry from a user.SOLUTION: In a system in which a server terminal, a plurality of user terminals, and a plurality of company terminals are connected together by a network, a method for handling an inquiry of a user to a c...

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1. Verfasser:	HAMADA HIDEKI
Format:	Patent
Sprache:	eng ; jpn
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	To provide a method for shifting to a business negotiation smoothly from an inquiry from a user.SOLUTION: In a system in which a server terminal, a plurality of user terminals, and a plurality of company terminals are connected together by a network, a method for handling an inquiry of a user to a company includes the steps in which: a control unit of a server terminal receives an inquiry input from a user terminal of an inquiry manager, allocates a sales representative of the company on the basis of the information in the inquiry input, and adjust the meeting of the sales representative and a person in charge of inquiries.SELECTED DRAWING: Figure 7 【課題】ユーザからの問合せに対し、スムーズに商談に移行できる方法を提供する。【解決手段】サーバ端末、複数のユーザ端末及び複数の企業端末が、ネットワークを介して各々接続されるシステムおいて、企業に対するユーザの問合せを処理する方法は、サーバ端末の制御部が、問合せ担当者のユーザ端末から、問合せ入力を受け付け、前記問合せ入力に含まれる情報を基に、前記企業の営業担当者を割り当て、前記割り当てた営業担当者と前記問合せ担当者との打合せを調整する。【選択図】図７