SERVER DEVICE, METHOD FOR CONTROLLING SERVER DEVICE, AND PRINTING SYSTEM

To acquire an item that cannot be acquired in a normal operation log.SOLUTION: A server device 200 is communicably connected with a printer 100, and the server device 200 comprises: an instruction unit 211 that, when an error occurs in the printer 100, transmits a second instruction CM2 to cause the...

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Bibliographische Detailangaben
Hauptverfasser: KITAZAWA HIDEAKI, NIIOKA KOJI, KANEKO NAOHIRO, KAIHO HIROSHI
Format: Patent
Sprache:eng ; jpn
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Zusammenfassung:To acquire an item that cannot be acquired in a normal operation log.SOLUTION: A server device 200 is communicably connected with a printer 100, and the server device 200 comprises: an instruction unit 211 that, when an error occurs in the printer 100, transmits a second instruction CM2 to cause the printer 100 to perform a printing operation; and a first acquisition unit 212 that causes the printer 100 to create a first operation log PL1 that is a log related to the printing operation based on the second instruction CM2, and acquires the first operation log PL1 from the printer 100.SELECTED DRAWING: Figure 4 【課題】通常の動作ログでは取得できない項目を取得する。【解決手段】サーバー装置200は、プリンター100と通信可能に接続するサーバー装置200であって、プリンター100でエラーが発生した場合に、プリンター100を印刷動作させる第2指示CM2を送信する指示部211と、第2指示CM2に基づく印刷動作に関するログである第1動作ログPL1をプリンター100に生成させ、第1動作ログPL1をプリンター100から取得する第1取得部212と、を備える。【選択図】図4