VEHICLE ALLOCATION SUPPORT DEVICE, VEHICLE ALLOCATION SUPPORT METHOD, AND VEHICLE ALLOCATION SUPPORT SYSTEM

To provide a vehicle allocation support device, a vehicle allocation support method, and a vehicle allocation support system that reduce the possibility that a user who gets on a vehicle shared by a plurality of users receives damage.SOLUTION: A server device calculates, based information on the history that a user used a vehicle allocation service in the past, a delay predicted time that is the time by which arrival of a subsequent reserved user at a desired get-on place included in subsequent vehicle allocation request data is predicted to be delayed from a scheduled time (S7), based on the calculated delay predicted time, specifies, from one or more vehicles extracted from vehicles for which a vehicle allocation plan is determined, an available vehicle that can arrive, before a get-on start time when a preceding reserved user gets on a vehicle for which a vehicle allocation plan is determined, at a desired get-on place included in preceding vehicle allocation data at the get-on start time via at least the desired get-on place, of the desired get-on place and a desired get-off place of the subsequent reserved user (S9), and sets the specified available vehicle as a vehicle allocated to the subsequent reserved user (S10).SELECTED DRAWING: Figure 3 【課題】複数のユーザが相乗りする車両へ後から乗車するユーザが損害を受ける可能性を低減させる配車支援装置、配車支援方法及び配車支援システムを提供する。【解決手段】サーバ装置は、ユーザが過去に配車サービスを利用した履歴情報に基づいて、後行配車リクエストデータが含む希望乗車地へ後行予約ユーザの到着が予定した時間よりも遅延すると予測される時間である遅延予測時間を計算（Ｓ７）し、計算した遅延予測時間に基づいて、配車計画が決定している車両に先行予約ユーザが乗車する乗車開始時間よりも前に、後行予約ユーザの希望乗車地及び希望降車地のうち少なくとも希望乗車地を経由して乗車開始時間に先行配車リクエストデータが含む希望乗車地へ到着することが可能な利用可能車両を、配車計画が決定している車両から抽出した１つ以上の車両から特定（Ｓ９）し、特定した利用可能車両を後行予約ユーザに配車する車両として設定する（Ｓ１０）。【選択図】図３