STORE OPERATION SUPPORT SYSTEM AND STORE OPERATION SUPPORT METHOD

To confirm results of work immediately and accurately in addition to staff's situations during work.SOLUTION: A store operation support system comprises: recording means for recording images captured by imaging means for imaging a store; task setting means for setting a work task performed by a staff at the store; tagging means for tagging a tag at a tag position which specifies a time position during the images after completion of the work task; reproduction position determining means for determining a reproduction position different in accordance with a type of the work task, regarding the tag position as a reference; and display control means for controlling so as to display the image at the reproduction position from among the recorded images.SELECTED DRAWING: Figure 8 【課題】スタッフの作業中の様子に加えて作業の結果を速やかに的確に確認する。【解決手段】店舗運営支援システムは、店舗を撮影する撮影手段が撮影した映像を記録する記録手段と、前記店舗でスタッフが実施する作業タスクを設定するタスク設定手段と、前記作業タスクが完了すると、前記映像中の時間位置を特定するタグ位置にタグを付けるタグ付け手段と、前記タグ位置を基準として、前記作業タスクの種類に応じて異なる再生位置を決定する再生位置決定手段と、記録された前記映像のうち前記再生位置の映像を表示装置に表示するよう制御する表示制御手段と、を備える。【選択図】図８