METHOD FOR SUPPORTING PROVISION OF SERVICE FOR OPERATING APPLIANCE VIA COMMUNICATION NETWORK, CONTROL SYSTEM, APPLIANCE SYSTEM, AND METHOD FOR PROVIDING RECOMMENDATION INFORMATION

METHOD FOR SUPPORTING PROVISION OF SERVICE FOR OPERATING APPLIANCE VIA COMMUNICATION NETWORK, CONTROL SYSTEM, APPLIANCE SYSTEM, AND METHOD FOR PROVIDING RECOMMENDATION INFORMATION

To provide a technique suitable for alleviating the psychological anxiety of service providers and service users.SOLUTION: A method assists provision of a service in which a service provider 10 operates an appliance 121 used by a service user 20 via a communication network 140. In the service, the a...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: IZUMI YUKO, OTANI MASASHI, YAMAYA YASUYUKI, OMORI MOTOJI
Format: Patent
Sprache:eng ; jpn
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:To provide a technique suitable for alleviating the psychological anxiety of service providers and service users.SOLUTION: A method assists provision of a service in which a service provider 10 operates an appliance 121 used by a service user 20 via a communication network 140. In the service, the appliance 121 is operated based on settings of operating conditions including at least one of the operation strength and mode of the appliance 121. A processor acquires a past service history 121H including the operating conditions set for the appliance 121. The processor determines a permission range 121P in which the operating conditions are allowed to be set based on the operating conditions included in the past service history 121H.SELECTED DRAWING: Figure 1 【課題】サービス提供者及びサービス利用者の心理的な不安を軽減することに適した技術を提供する。【解決手段】方法は、サービス提供者１０がサービス利用者２０によって使用される器具１２１を通信ネットワーク１４０を介して操作するサービスの提供を支援するものである。サービスにおいて、器具１２１の動作の強度及び動作のモードの少なくとも１つを含む動作条件の設定に基づいて、器具１２１は操作される。プロセッサは、器具１２１に設定された動作条件を含む過去のサービス履歴１２１Ｈを取得する。プロセッサは、過去のサービス履歴１２１Ｈに含まれる動作条件に基づいて、動作条件を設定することが許可される許可範囲１２１Ｐを決定する。【選択図】図１