INTELLIGENT VIRTUAL AGENT FOR MANAGING CUSTOMER COMMUNICATION AND WORKFLOWS

To perform a variety of diverse complex business transactions among multiple people occurring at different points in time in an intelligent virtual agent.SOLUTION: A method sends and receives messages sent and received between users via a front end component and a chat engine having a chat server an...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	SAKATA KAZUYA, MAKABE SHINJI, HOSHIKAWA AKIO, KUMON TAKAYUKI, YAMANE KEISUKE, NARUO AKIHISA, MIZUKAMI HIROTOSHI, YAGI AKIRA, AWAKURA TAKATSUNA
Format:	Patent
Sprache:	eng ; jpn
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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