INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING PROGRAM, AND INFORMATION PROCESSING SYSTEM

To provide an information processing apparatus, an information processing program, and an information processing system which can focus on a partial trend instead of an overall trend of collected information to identify a problem and suggest a product coping with the identified problem.SOLUTION: An...

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1. Verfasser:	WADA NORIHIRO
Format:	Patent
Sprache:	eng ; jpn
Schlagworte:	CALCULATING CINEMATOGRAPHY COMPUTING CORRECTION OF TYPOGRAPHICAL ERRORS COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY ELECTROGRAPHY ELECTROPHOTOGRAPHY HOLOGRAPHY i.e. MECHANISMS PRINTING OTHERWISE THAN FROM A FORME LINING MACHINES MAGNETOGRAPHY PERFORMING OPERATIONS PHOTOGRAPHY PHYSICS PICTORIAL COMMUNICATION, e.g. TELEVISION PRINTING SELECTIVE PRINTING MECHANISMS STAMPS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSPORTING TYPEWRITERS
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Zusammenfassung:	To provide an information processing apparatus, an information processing program, and an information processing system which can focus on a partial trend instead of an overall trend of collected information to identify a problem and suggest a product coping with the identified problem.SOLUTION: An information processing apparatus 10 comprises: a collection unit 12 which collects information showing how a customer utilizes a function; an estimation unit 14 which estimates a problem of the user, by using information generated in a limited period out of the information collected by the collection unit 12; and a notification unit 15 which notifies of a product which remedies the problem estimated by the estimation unit 14.SELECTED DRAWING: Figure 2 【課題】収集した情報の全体傾向ではなく、部分的な傾向に着目して課題を特定し、特定した課題に対応した商材を提案することができる情報処理装置、情報処理プログラム、及び情報処理システムを提供する。【解決手段】情報処理装置１０は、顧客による機能の利用状況を示す情報を収集する収集部１２と、収集部１２によって収集された情報のうち、限定した期間に生成された情報を用いて前記顧客の課題を推定する推定部１４と、推定部１４によって推定された課題を改善する商材を通知する通知部１５と、を備える。【選択図】図２