VEHICLE REMOTE SUPPORT SYSTEM AND METHOD

To provide a technique capable of efficiently performing remote support in a vehicle remote support system.SOLUTION: A remote support system 100 that performs remote support for a vehicle 10 includes a remote support unit 66 configured to remotely support the vehicle based on an operation by an oper...

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Hauptverfasser: ZHANG YUKUN, KAWASAKI NAOTERU
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creator ZHANG YUKUN
KAWASAKI NAOTERU
description To provide a technique capable of efficiently performing remote support in a vehicle remote support system.SOLUTION: A remote support system 100 that performs remote support for a vehicle 10 includes a remote support unit 66 configured to remotely support the vehicle based on an operation by an operator when the vehicle arrives at a support point where the operation of the vehicle is supported from a remote place, or when a call request is received from the vehicle, and an allocation control unit 64 configured to allocate an operator who is in charge of the remote support for the vehicle, among a plurality of operators, based on an adaptive value calculated based on each operator's experience.SELECTED DRAWING: Figure 1 【課題】車両の遠隔支援システムにおいて効率的に遠隔支援を行うことのできる技術を提供する。【解決手段】車両10に対して遠隔支援を行う遠隔支援システム100は、車両が、車両の操作を遠隔地から支援する支援地点に到着した場合、または、車両から呼び出し要求があった場合に、オペレータによる操作に基づき車両を遠隔支援する遠隔支援部66と、複数のオペレータの中から、各オペレータの経験に基づいて算出される適合値に基づき、車両の遠隔支援を担当するオペレータの割り当てを行う割当制御部64と、を備える。【選択図】図1
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language eng ; jpn
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source esp@cenet
subjects CALCULATING
COMPUTING
CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE ORDIFFERENT FUNCTION
CONTROL SYSTEMS SPECIALLY ADAPTED FOR HYBRID VEHICLES
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PERFORMING OPERATIONS
PHYSICS
ROAD VEHICLE DRIVE CONTROL SYSTEMS FOR PURPOSES NOT RELATED TOTHE CONTROL OF A PARTICULAR SUB-UNIT
SELECTING
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TELEPHONIC COMMUNICATION
TRANSPORTING
VEHICLES IN GENERAL
title VEHICLE REMOTE SUPPORT SYSTEM AND METHOD
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