PRIVILEGE PROVIDING DEVICE AND PRIVILEGE PROVIDING METHOD
To reduce a customer's dissatisfaction about waiting time in a shop.SOLUTION: A privilege providing device 1 comprises: an acquisition unit 121 that acquires a user ID for identifying a customer carrying a portable terminal 4 who visits a shop; a waiting time prediction unit 122 that predicts t...
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| creator | ISHIGURO TSUKASA |
| description | To reduce a customer's dissatisfaction about waiting time in a shop.SOLUTION: A privilege providing device 1 comprises: an acquisition unit 121 that acquires a user ID for identifying a customer carrying a portable terminal 4 who visits a shop; a waiting time prediction unit 122 that predicts the customer's waiting time in the shop; a specification unit 123 that specifies the state of use of a service related to the customer's portable terminal 4 on the basis of the user ID; a privilege selection unit 124 that selects a privilege on the basis of the length of the predicted waiting time and the state of use of the service; and a privilege providing unit 125 that provides the selected privilege to the customer.SELECTED DRAWING: Figure 2
【課題】店舗における待ち時間に対する顧客の不満を軽減する。【解決手段】特典提供装置１は、店舗に来店した携帯端末４の顧客を識別するユーザＩＤを取得する取得部１２１と、店舗における顧客の待ち時間を予測する待ち時間予測部１２２と、ユーザＩＤに基づいて顧客の携帯端末４に係るサービスの利用状況を特定する特定部１２３と、予測された待ち時間の長さとサービスの利用状況とに基づいて特典を選択する特典選択部１２４と、選択した特典を顧客に提供する特典提供部１２５と、を備える。【選択図】図２ |
| format | Patent |
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【課題】店舗における待ち時間に対する顧客の不満を軽減する。【解決手段】特典提供装置１は、店舗に来店した携帯端末４の顧客を識別するユーザＩＤを取得する取得部１２１と、店舗における顧客の待ち時間を予測する待ち時間予測部１２２と、ユーザＩＤに基づいて顧客の携帯端末４に係るサービスの利用状況を特定する特定部１２３と、予測された待ち時間の長さとサービスの利用状況とに基づいて特典を選択する特典選択部１２４と、選択した特典を顧客に提供する特典提供部１２５と、を備える。【選択図】図２</description><language>eng ; jpn</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2019</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20190411&DB=EPODOC&CC=JP&NR=2019057201A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25544,76292</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20190411&DB=EPODOC&CC=JP&NR=2019057201A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>ISHIGURO TSUKASA</creatorcontrib><title>PRIVILEGE PROVIDING DEVICE AND PRIVILEGE PROVIDING METHOD</title><description>To reduce a customer's dissatisfaction about waiting time in a shop.SOLUTION: A privilege providing device 1 comprises: an acquisition unit 121 that acquires a user ID for identifying a customer carrying a portable terminal 4 who visits a shop; a waiting time prediction unit 122 that predicts the customer's waiting time in the shop; a specification unit 123 that specifies the state of use of a service related to the customer's portable terminal 4 on the basis of the user ID; a privilege selection unit 124 that selects a privilege on the basis of the length of the predicted waiting time and the state of use of the service; and a privilege providing unit 125 that provides the selected privilege to the customer.SELECTED DRAWING: Figure 2
【課題】店舗における待ち時間に対する顧客の不満を軽減する。【解決手段】特典提供装置１は、店舗に来店した携帯端末４の顧客を識別するユーザＩＤを取得する取得部１２１と、店舗における顧客の待ち時間を予測する待ち時間予測部１２２と、ユーザＩＤに基づいて顧客の携帯端末４に係るサービスの利用状況を特定する特定部１２３と、予測された待ち時間の長さとサービスの利用状況とに基づいて特典を選択する特典選択部１２４と、選択した特典を顧客に提供する特典提供部１２５と、を備える。【選択図】図２</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2019</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZLAMCPIM8_RxdXdVCAjyD_N08fRzV3BxDfN0dlVw9HNRwCbt6xri4e_Cw8CalphTnMoLpbkZlNxcQ5w9dFML8uNTiwsSk1PzUkvivQKMDAwtDUzNgZSjMVGKAOphKUA</recordid><startdate>20190411</startdate><enddate>20190411</enddate><creator>ISHIGURO TSUKASA</creator><scope>EVB</scope></search><sort><creationdate>20190411</creationdate><title>PRIVILEGE PROVIDING DEVICE AND PRIVILEGE PROVIDING METHOD</title><author>ISHIGURO TSUKASA</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_JP2019057201A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; jpn</language><creationdate>2019</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>PHYSICS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>ISHIGURO TSUKASA</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>ISHIGURO TSUKASA</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>PRIVILEGE PROVIDING DEVICE AND PRIVILEGE PROVIDING METHOD</title><date>2019-04-11</date><risdate>2019</risdate><abstract>To reduce a customer's dissatisfaction about waiting time in a shop.SOLUTION: A privilege providing device 1 comprises: an acquisition unit 121 that acquires a user ID for identifying a customer carrying a portable terminal 4 who visits a shop; a waiting time prediction unit 122 that predicts the customer's waiting time in the shop; a specification unit 123 that specifies the state of use of a service related to the customer's portable terminal 4 on the basis of the user ID; a privilege selection unit 124 that selects a privilege on the basis of the length of the predicted waiting time and the state of use of the service; and a privilege providing unit 125 that provides the selected privilege to the customer.SELECTED DRAWING: Figure 2
【課題】店舗における待ち時間に対する顧客の不満を軽減する。【解決手段】特典提供装置１は、店舗に来店した携帯端末４の顧客を識別するユーザＩＤを取得する取得部１２１と、店舗における顧客の待ち時間を予測する待ち時間予測部１２２と、ユーザＩＤに基づいて顧客の携帯端末４に係るサービスの利用状況を特定する特定部１２３と、予測された待ち時間の長さとサービスの利用状況とに基づいて特典を選択する特典選択部１２４と、選択した特典を顧客に提供する特典提供部１２５と、を備える。【選択図】図２</abstract><oa>free_for_read</oa></addata></record> |
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| language | eng ; jpn |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | PRIVILEGE PROVIDING DEVICE AND PRIVILEGE PROVIDING METHOD |
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