TRANSACTION DEVICE, DISPLAY CONTROL METHOD AND DISPLAY CONTROL PROGRAM

PROBLEM TO BE SOLVED: To provide an efficient support to customers feeling uneasy about operation of a transaction device.SOLUTION: An ATM 1 as an example of a transaction device includes a touch panel 12, an authentication part 22 and a control part 24. The touch panel 12 displays transaction scree...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: YABE YUKIO, IWAKAWA AKIRA, IIZUKA AKIO
Format: Patent
Sprache:eng ; jpn
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:PROBLEM TO BE SOLVED: To provide an efficient support to customers feeling uneasy about operation of a transaction device.SOLUTION: An ATM 1 as an example of a transaction device includes a touch panel 12, an authentication part 22 and a control part 24. The touch panel 12 displays transaction screens. The authentication part 22 performs individual authentication of a clerk. When the clerk is successfully authenticated by the authentication part 22, the control part 24 causes the touch panel 12 to display; out of a group of customer screens formed of a series of a plurality of transaction screens for a customer, and a group of clerk screens formed of a series of a plurality of transaction screens for a clerk; the group of clerk screens.SELECTED DRAWING: Figure 2 【課題】取引装置の操作に不安を感じる顧客の支援を効率的に行うこと。【解決手段】取引装置の一例としてのATM1は、タッチパネル12と、認証部22と、制御部24とを有する。タッチパネル12は、取引画面を表示する。認証部22は、係員の個人認証を行う。制御部24は、認証部22によって係員の個人認証が成功したときに、顧客用の一連の複数の取引画面から形成される画面群である顧客用画面群と、係員に専用の一連の複数の取引画面から形成される画面群である係員用画面群とのうち、係員用画面群をタッチパネル12に表示させる。【選択図】図2