INFORMATION PROCESSING UNIT, SYSTEM, AND PROGRAM

PROBLEM TO BE SOLVED: To provide an information processing unit, system and program, capable of preventing an availability ratio of an apparatus from lowering in a customer environment during a busy season when a use of the apparatus increases in the customer environment.SOLUTION: An information pro...

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Bibliographische Detailangaben
Hauptverfasser: MIZUNO TETSUSHI, GEN SONTO, OKU TAKENORI, MATSUMURA YUTAKA, KOGA TAKEHARU, MATSUSHIMA TAETOSHI, HATANAKA SATOSHI, NAGANO FUMIHIRO, NISHIDA HIROSHI
Format: Patent
Sprache:eng ; jpn
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide an information processing unit, system and program, capable of preventing an availability ratio of an apparatus from lowering in a customer environment during a busy season when a use of the apparatus increases in the customer environment.SOLUTION: An information processing unit includes: an apparatus use information acquisition part 301 configured to acquire, from an apparatus, apparatus use information on a use of the apparatus; a prediction part 305 configured to predict a busy season of a customer who uses the apparatus according to the acquired apparatus use information; and a lending processing part 309 configured to perform lending processing of lending an additional apparatus to the customer at the busy season.SELECTED DRAWING: Figure 8 【課題】顧客環境での機器の利用が増加する繁忙期において、当該顧客環境での機器の稼働率の低下を抑制可能な情報処理装置、システム及びプログラムを提供する。【解決手段】機器から当該機器の利用に関する機器利用情報を取得する機器利用情報取得部301と、取得された機器利用情報に基づいて、機器を利用する顧客の繁忙期を予測する予測部305と、繁忙期に前記顧客に追加機器を貸し出すための貸出処理を行う貸出処理部309と、を備える。【選択図】図8