SYSTEM AND METHOD FOR ADJUSTING CONTACT BETWEEN USER AND SERVICE AGENT

PROBLEM TO BE SOLVED: To provide a system and a method for an improved customer contact.SOLUTION: A user of a personal computing device may identify an item of interest displayed in a user interface provided by a network-based service and would like to obtain more pieces of information. The user may...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	TAUSEEF KIDWAI, JEREMY A DASHE, DONALD L KAUFMAN, LIN YUNGUN, JON R JAY, THOMAS J WEILAND, RAYMOND P SHARPE, JOSEPH D SULLIVAN, BROCK A JUDKINS
Format:	Patent
Sprache:	eng ; jpn
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TELEPHONIC COMMUNICATION
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