CUSTOMER OPERATION TYPE TRANSACTION DEVICE

PROBLEM TO BE SOLVED: To provide a customer operation type transaction device capable of appropriately determining that an operator is not accustomed to transaction input operation, and assists the operator with transaction input operation.SOLUTION: The customer operation type transaction device comprises: a servicing part 23 that can perform display of an operation guiding screen and reception of the transaction input operation; and control means that performs customer guidance control in which the display of the operation guiding screen is changed according to the transaction input operation, and at the same time, performs a transaction on the basis of a flow of the transaction input operation. The customer operation type transaction device is provided with a motion sensor 24 for detecting a motion of a finger tip F around the servicing part 23. The control means performs, as the customer guidance control, normal customer guidance control that includes display of a normal operation guiding screen, and when determining, from a detection result of the motion sensor 24, that the operator is not accustomed to the transaction input operation, switches to detailed customer guidance control that includes display of a detailed operation guiding screen, which is for performing an operation guide in more detail than the normal operation guiding screen.SELECTED DRAWING: Figure 3 【課題】操作者が不慣れであることを良好に判断して、その取引入力操作を支援することができる顧客操作型取引装置の提供。【解決手段】操作誘導画面の表示と取引入力操作の受け付けとが可能な接客部２３と、取引入力操作に応じて操作誘導画面の表示を切り替える顧客誘導制御を行いつつ取引入力操作の流れに基づいて取引を行う制御手段と、を有し、接客部２３の周辺での指先Ｆの動きを検出するモーションセンサ２４を備え、制御手段は、顧客誘導制御として、通常操作誘導画面の表示を含む通常顧客誘導制御を行い、モーションセンサ２４の検出結果から操作者が不慣れであると判断した場合には、通常操作誘導画面よりも詳細に操作誘導を行うための詳細操作誘導画面の表示を含む詳細顧客誘導制御に切り替える。【選択図】図３