INFORMATION NOTIFICATION APPARATUS, AND CONTROL METHOD OF INFORMATION NOTIFICATION APPARATUS

PROBLEM TO BE SOLVED: To provide notification of an error caused in a domestic device to the whole family, and to provide an appropriate solution to a user who solves the error of which notification is provided.SOLUTION: A method of an information notification apparatus comprises: writing an error m...

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Bibliographische Detailangaben
Hauptverfasser: NAKO KAZUYUKI, INUI KEIGO, NAGAMATSU TAKAYUKI
Format: Patent
Sprache:eng ; jpn
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide notification of an error caused in a domestic device to the whole family, and to provide an appropriate solution to a user who solves the error of which notification is provided.SOLUTION: A method of an information notification apparatus comprises: writing an error message for providing notification of an error in a domestic device on a family SNS; and transmitting a solution to a user who requests the solution of the error according to an attribute of the user. 【課題】家庭内機器に生じたエラーを家族全員に通知し、通知されたエラーを解決するユーザに対して適切な解決策を提供する。【解決手段】家族SNSに家庭内機器のエラーを知らせるエラーメッセージを書き込み、エラーの解決策を要求するユーザに対して、該ユーザの属性に応じた解決策を送信する。【選択図】図1