UNIFIED MESSAGING ARCHITECTURE

PROBLEM TO BE SOLVED: To unify a telephonic communication component with a data server component.SOLUTION: This system can facilitate accessing rich information in a server such as a messaging server by telephone. This rich information can include e-mail content, calendar content, contacts informati...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: DAVID T FONG, DAVID A HOWELL
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:PROBLEM TO BE SOLVED: To unify a telephonic communication component with a data server component.SOLUTION: This system can facilitate accessing rich information in a server such as a messaging server by telephone. This rich information can include e-mail content, calendar content, contacts information, or the like. Moreover, with access to an application programming interface, the invention can add functionality to initiate e-mail communications as well as to accept or cancel meetings. Furthermore, the invention can synchronize messages of disparate formats. For example, an user can set an "Out of Office" status on both an e-mail system and a telephone voice-mail system from one location in one action. In another aspect, messages or data components can be analyzed, transformed, matched and/or communicated from one system to another in accordance with the subject invention.