PROGRAM AND METHOD FOR HANDLING TROUBLE

PROBLEM TO BE SOLVED: To shorten a time taken for recovery from a trouble in an information system. SOLUTION: When a trouble symptom is inputted from a console 200, a trouble handling device 100 having a DB 110 which stores each trouble case 110A in which a symptom, a hypothesis for a cause and the...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: MATSUMOTO YASUHIDE, WATANABE KOYO, SHIMADA KUNIAKI
Format: Patent
Sprache:eng
Schlagworte:
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