CLIENT TERMINAL FOR ACQUIRING FAULT SPECIFYING INFORMATION, FAULT SPECIFYING INFORMATION ACQUIRING METHOD, AND PROGRAM

PROBLEM TO BE SOLVED: To provide a client terminal for acquiring information to be required for specifying a fault when the fault occurs. SOLUTION: In the client terminal 1, a network information acquiring part 7 obtains network information between the client terminal and an application server 2. Th...

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Bibliographische Detailangaben
1. Verfasser: KOGURE YUTAKA
Format: Patent
Sprache:eng
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide a client terminal for acquiring information to be required for specifying a fault when the fault occurs. SOLUTION: In the client terminal 1, a network information acquiring part 7 obtains network information between the client terminal and an application server 2. Then, a terminal setting information acquiring part 8 obtains setting information of a web browser 12 from registry information of an OS 13, for example. Subsequently, the result is stored in a fault specifying information storage part 9. The stored results are read by a storage information reading part 10 and transmitted to a manager terminal 3, for example, by an information transmitting part 11. COPYRIGHT: (C)2011,JPO&INPIT