TERMINAL SECURITY SYSTEM FOR MAINTENANCE SERVICE SUPPORT SYSTEM

PROBLEM TO BE SOLVED: To provide a maintenance service support system which is excellent in operability using a personal digital assistant. SOLUTION: The maintenance service support system includes: a personal digital assistant 11 having an information processing function and a portable telephone fu...

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description PROBLEM TO BE SOLVED: To provide a maintenance service support system which is excellent in operability using a personal digital assistant. SOLUTION: The maintenance service support system includes: a personal digital assistant 11 having an information processing function and a portable telephone function; and a portal server 17 connected through a public communication line network 12 and a virtual private network device 13 to the personal digital assistant 11, and connected through a corporate LAN 31 to a business system 30 for processing information related with a maintenance service, and for executing the authentication of a terminal holder, the retrieval of the unique information of a terminal holder, the generation of a portal site page having a link to the unique information and the transmission of the portal site page to the personal digital assistant 11 as a series of processes according to a connection instruction received from the personal digital assistant 11. When transmitting a completion report, the personal digital assistant 11 deletes the portal site page and the unique information from a memory. COPYRIGHT: (C)2010,JPO&INPIT
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title TERMINAL SECURITY SYSTEM FOR MAINTENANCE SERVICE SUPPORT SYSTEM
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