APPARATUS, SYSTEM AND METHOD FOR ONLINE, MULTI-PARCEL, MULTI-CARRIER, MULTI-SERVICE PARCEL RETURNS SHIPPING MANAGEMENT

PROBLEM TO BE SOLVED: To provide a computer system (System or Return System) that is configured and programmed to provide online stores with a fast, simple, convenient way for e-commerce customers of an online store to return merchandise purchased from that store from within that online store. SOLUT...

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Hauptverfasser:	HU SEAN, BENNETT DAVID ALLISON, KRETT LORY ELIZABETH, SMITH WILLIAM W III, BILIBIN PAUL, GLAVIN DENNIS, DIETZ JOHN M, MEYER SCOTT, TEGLOVIC STEPHEN M, LIU JINYUE, MCLAUGHLIN PAUL R, WILLIAMS DANIEL F, ANTUSH RICHARD M, MENTZER CHARLES D, BEAN SCOTT JOSEPH, GOLDHABER LYNN SHAINDELL
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING CONVEYING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES HANDLING THIN OR FILAMENTARY MATERIAL PACKING PERFORMING OPERATIONS PHYSICS PNEUMATIC TUBE CONVEYORS SHOP CONVEYOR SYSTEMS STORING SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING ORTIPPING TRANSPORTING
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Beschreibung
Zusammenfassung:	PROBLEM TO BE SOLVED: To provide a computer system (System or Return System) that is configured and programmed to provide online stores with a fast, simple, convenient way for e-commerce customers of an online store to return merchandise purchased from that store from within that online store. SOLUTION: The Return System 1 provides shipment estimate of multi-carriers 4a to 4n, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting. The Return System 1 has: (1) a Return Manager Subsystem; (2) a Consumer Return Subsystem (also sometimes referred to as a "Customer Return Subsystem"); and (3) a Return Processing Subsystem that, in an exemplary embodiment, provides background shipping and tracking functionality. COPYRIGHT: (C)2008,JPO&INPIT