PRINT SYSTEM, PRINT CONTROL SERVER, OBSTACLE INFORMATION ACQUIRING METHOD AND PROGRAM

PROBLEM TO BE SOLVED: To investigate a cause by specifying a print job causing any failure. SOLUTION: When any failure occurs, failure contents are updated in the MIB of printers 40-1 and 40-n, and a trap signal in an SNMP and the information of the MIB are transmitted to an SNMP manager 208 of a pr...

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1. Verfasser: ITO ETSUO
Format: Patent
Sprache:eng
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Zusammenfassung:PROBLEM TO BE SOLVED: To investigate a cause by specifying a print job causing any failure. SOLUTION: When any failure occurs, failure contents are updated in the MIB of printers 40-1 and 40-n, and a trap signal in an SNMP and the information of the MIB are transmitted to an SNMP manager 208 of a print control server 20. When a trap signal is accepted, it is notified to a failure analyzing part 209, and the notified information of the MIB is analyzed by a failure analyzing part 209. As the result of analysis, when the failure contents are an unrecoverable failure(maintenance staff call or the like), the status(in-spooler position information) of a print job is acquired by using an IPP, and the acquired information is text-converted by a text converting part 210, and notified to a manager terminal 30. COPYRIGHT: (C)2006,JPO&NCIPI