SERVICE PERSONNEL INFORMATION SUPPORT SYSTEM AND FAILURE RECOVERY METHOD

PROBLEM TO BE SOLVED: To provide a system and a failure recovery method for shortening dispatch time in which a service person arrives a field when a failure occurs. SOLUTION: In a service personnel information support system having a device for a service center 11 for supporting maintenance work of...

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Bibliographische Detailangaben
Hauptverfasser: HATANAKA EIJI, TOYODA MASAKAZU
Format: Patent
Sprache:eng
Schlagworte:
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