FAILURE RECOVERY SYSTEM, AND ITS METHOD

PROBLEM TO BE SOLVED: To provide a failure recovery system and its method for informing an image forming apparatus of only a safe handling method from a server even when a user handles a fault. SOLUTION: The failure recovery system 100 discriminates whether handling information of a fault occurring...

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Bibliographische Detailangaben
Hauptverfasser: ISHIWATARI KIYOHIDE, SAKAKIBARA HIROYUKI, YAMADA KIICHI, YASUKAWA KAORU, OHIRA HIROSHI, UETOKO KOKI
Format: Patent
Sprache:eng
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide a failure recovery system and its method for informing an image forming apparatus of only a safe handling method from a server even when a user handles a fault. SOLUTION: The failure recovery system 100 discriminates whether handling information of a fault occurring in the image forming apparatus 30 has a safety problem. When the handling information is discriminated to have the safety problem, the system prohibits presentation of the handling information to the user. COPYRIGHT: (C)2006,JPO&NCIPI