SYSTEM AND METHOD FOR CUSTOMER INFORMATION MANAGEMENT, AND PROGRAM

SYSTEM AND METHOD FOR CUSTOMER INFORMATION MANAGEMENT, AND PROGRAM

PROBLEM TO BE SOLVED: To provide a system and method for customer information management, and a program capable of supplying information so as to support business negotiations of sales personnel by utilizing prospective customer information. SOLUTION: When predetermined designated time is arrived, a...

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Bibliographische Detailangaben
1. Verfasser: TSURU YOSHIAKI
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide a system and method for customer information management, and a program capable of supplying information so as to support business negotiations of sales personnel by utilizing prospective customer information. SOLUTION: When predetermined designated time is arrived, a prospectiveness showing the degree of probability in which the prospective customer becomes an actual customer is calculated regarding sampling prospective customer data. When the prospectiveness is changed by comparing the calculated prospectiveness with the already recorded prospectiveness, the calculated prospectiveness is recorded in a prospective customer table 121, an information notification date notifying information to a portable terminal device 200 is calculated, the calculated information notification date is recorded in the prospective customer table 121, a commodity copying with information classifications and the prospectiveness recorded in the prospective customer table 121 is extracted, and the extracted commodity is recorded in the prospective customer table 121. COPYRIGHT: (C)2005,JPO&NCIPI