WEB-BASED DEVICE SALES AND SERVICE NETWORK AND METHOD

WEB-BASED DEVICE SALES AND SERVICE NETWORK AND METHOD

PROBLEM TO BE SOLVED: To comprehensively provide information, sales repair and support as to an electronic device. SOLUTION: The electric device sales and service network (12) includes web service (18) including a web-based interface (20) which receives a condition (16) from a customer (14) and a co...

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Bibliographische Detailangaben
Hauptverfasser: KLIMAN GERALD B, RAO KOTESH KUMMAMURI, GHOSH ASISH, KOEGL RUDOLPH ALFRED ALBERT, SHAH MANOJ RAMPRASAD
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Zusammenfassung:PROBLEM TO BE SOLVED: To comprehensively provide information, sales repair and support as to an electronic device. SOLUTION: The electric device sales and service network (12) includes web service (18) including a web-based interface (20) which receives a condition (16) from a customer (14) and a constitution manager (22) which generated a resolution (38), accessible by a web for respective customers, as ordered by using links to provider (32, 34, and 36) databases, the condition, and at least one provider databases.